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Al Stubblefield - Culture as a Competitive Advantage
Assessment helps Texas Presbyterian Hospital (Kaufman) drive a breakthrough performance
Baptist Health Care Wins Multiple Press Ganey Summit Awards
Baptist Leadership Group Announces New Practice Leaders
Baptist Leadership Group Launches Leadership Performance System Solution
Baptist Leadership Group Partners with HealthStream to Launch Service Excellence OnLine Courseware Initiative
BHC Achieves Training Magazine Top 125 Award for the Ninth Year
BLG Client Grays Harbor Named to 2009 Top Leadership Teams in Healthcare
BLG Client Monongahela Valley Hospital Presents Remarkable Results at Press Ganey National Conference
BLG Client UNC Health Care Achieves Patient Satisfaction Goals and Magnet Status
BLG Demonstrates the Power of Patient Flow Data in New Whitepaper
BLoG - Are Your People a Priority?
HFM Magazine - Innovations in Performance Management
Identifying Drivers of Patient Mortality and Readmission - Study and Whitepaper
InstaPoll Recap - Employee Engagement
InstaPoll Recap - Purposeful Rounding
Learn how Stoughton Hospital improved patient communication with the RELATE model
Press Release: Baptist Leadership Group Releases Results of New Study on HCAHPS and Positive Clinical Outcomes
Rounding and RELATE drive patient satisfaction scores for Atmore Community Hospital
SPUH Gets Patient Satisfaction Results with Evidence-Based Accountability
Stubblefield, Begovich, and Owens Presenting at 2012 Beryl Institue Conference
Top of Mind: What Healthcare Leaders Want To Know - Dec. 2009
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Baptist Health Care Journey to Excellence: Creating a Culture That WOWs!
Best Practice Series Booklets (Complete Set)
Best Practices On CD: Leading the Way to Cultural Excellence
Best Practices Volume 3 Book on CD: Leading the Way to Cultural Excellence
Best Practices Volume 2 on CD: Leading the Way to Cultural Excellence
Best Practices Volume 2: Leading the Way to Cultural Excellence
Best Practices Volume 2: Leading the Way to Cultural Excellence (Book + CD)
Best Practices Volumes 1 and 2: Leading the Way to Cultural Excellence
Best Practices Volumes 1 and 2: Leading the Way to Cultural Excellence (Books and CDs)
Best Practices: Leading the Way to Cultural Excellence
Best Practices: Leading the Way to Cultural Excellence (Book + CD)
Bright Ideas Booklet
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Discount: The HCAHPS Imperative for Creating a Patient-Centered Experience
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