Our Team

Founder, BLG
President Emeritus, Baptist Health Care
Senior Vice President & Chief Operating Officer
HealthStream, Inc.
 
Senior Director, Executive Coach
BLG Solutions Manager
Patient Experience Coach
 
Cyd Cadena 
VP Clinical Services
Baptist Hospital
Patient Experience Coach
Patient Experience Coach
Director of People Development
Baptist Health Care
Patient Experience Coach
 
Coach Support Specialist
Wanda Kaye Hambrick
VP Quality and
Patient Safety,
Baptist Health Care
Patient Experience Coach
Patient Experience Coach
 
Patient Experience Coach

Bob Harriman, PhD
Physician Consultant and Patient Experience Coach

 

 Coach Support Specialist
 
Performance Improvement and Research Coach
Marketing Manager
Director of
Coaching 
 
 
Performance Improvement and Research Coach
Patient Experience Coach
Vice President, Medical Affairs
Chief Medical Officer,
Baptist Hospital Inc.
Physician Coach
 
Vice President and Practice Leader
 
Performance Improvement and Research Coach
Patient Experience Trainer
 
Project Manager/Executive Support
 
Special Projects Coordinator
Darlene Stone
VP Human Resources,
Baptist Health Care
Coach
 
Operations Support Specialist
Patient Experience Coach
BLG Solutions Executive
 
Director of Performance
Improvement and Research
Coach
Patient Experience Coach
Operations Director